Terms of Service (TOS)
Effective Date: August 22, 2024
Welcome
Welcome to Lynahost! These Terms of Service ("Terms") govern your use of our web hosting services. By accessing or using any services provided by Lynahost, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must discontinue your use of our services.
1. Acceptance of Terms
By using Lynahost’s services, you accept and agree to comply with these Terms. We may update these Terms from time to time, and it is your responsibility to review them periodically. Continued use of our services after changes to the Terms will be considered your acceptance of the revised Terms.
2. Services Provided
Lynahost provides a variety of web hosting services, including:
- Various hosting plans tailored for personal and business needs.
- Free website migration for new customers.
- Performance-optimized servers located in the United Kingdom.
- 24/7/365 customer support for all global customers, including the UK.
- Free SSL certificates, regular backups, and security enhancements.
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.
3. Account Registration and Responsibilities
To access certain features of Lynahost's services, you must create an account. By doing so, you agree to:
- Provide accurate, complete, and current information during registration.
- Keep your login credentials confidential.
- Notify us immediately of any unauthorized use of your account.
You are responsible for all activities conducted under your account.
4. Billing, Payments, and Refunds
Lynahost offers flexible payment options and plans:
Accepted Payment Methods:
- PayPal: Secure online payment gateway.
- Stripe: Secure card processing through Stripe, accepting major cards.
Subscription and Billing:
- Services are billed either monthly or yearly, depending on your selection.
- All plans automatically renew unless canceled before the renewal date.
- 30-Day Money-Back Guarantee: If you are not satisfied, you may request a full refund within the first 30 days of your purchase.
5. Website Migrations
Lynahost offers free website migration for new customers. Our expert team will ensure a smooth transition with minimal downtime. You are responsible for providing accurate data and credentials for the migration.
6. Fair Use and Acceptable Usage Policy
By using Lynahost's services, you agree to use them for lawful purposes and adhere to all applicable laws. You must not:
- Host or distribute illegal content.
- Engage in activities that harm the performance of our network or services.
- Use our services for spamming, phishing, or distributing harmful content.
Violations may result in the suspension or termination of your account.
7. Uptime and Service Level Guarantees
Lynahost guarantees 99.9% uptime for our hosting services. Exceptions include:
- Scheduled maintenance.
- Downtime caused by factors beyond our control (e.g., natural disasters, major internet outages).
- Issues caused by user error or third-party services.
If downtime exceeds the guarantee, service credits may be issued at our discretion.
8. Security and Data Protection
Lynahost is committed to safeguarding your data with industry-standard security measures, including:
- SSL encryption for transactions.
- Regular backups.
- Strict privacy standards and compliance with applicable data protection laws, including GDPR, CCPA, and UK data protection regulations.
While we take all reasonable precautions, no system is completely secure, and we cannot guarantee absolute protection of your data.
9. Service Modifications and Termination
Lynahost reserves the right to change, suspend, or terminate services at any time. Accounts may be suspended or terminated for violating these Terms, failure to pay for services, or engaging in abusive or illegal behavior.
If you wish to terminate your account, you may do so at any time by contacting us.
10. Limitation of Liability
Lynahost will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will be limited to the amount paid by you for the services during the six months preceding the event giving rise to the liability.
11. Indemnification
You agree to indemnify and hold Lynahost harmless from any claims or damages arising from your use of the services, violation of these Terms, or infringement of third-party rights.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved through arbitration or the courts of England and Wales unless otherwise mandated by law.
13. Changes to the Terms
Lynahost reserves the right to modify these Terms at any time. You will be notified of significant changes, and your continued use of the services after such changes will constitute acceptance.
14. Contact Information
If you have any questions or concerns, please contact us:
- Email: support@lynahost.com
- Contact Page: Visit our Contact Page for more details.